PRIVACY POLICY

Last updated: November 2025

INFORMATION ABOUT PERSONAL DATA PROCESSING

in accordance with Article 13 of the Regulation (EU) 2016/679 (GDPR) and the UK Data Protection Act 2018 (UK GDPR)

DATA CONTROLLER

After accessing this website, personal data relating to identified or identifiable individuals may be processed.
The Data Controller is UNIVERSAL PACK S.R.L.,
with registered office in Via Vivare 425, 47842 San Giovanni in Marignano (RN), Italy
VAT / Tax Code: 02209430400
Email: privacy@universalpack.it

This policy applies to the website https://www.universalpack.uk.

1. TYPES OF DATA PROCESSED, PURPOSES AND LEGAL BASIS

a) Navigation data

Legal basis: processing necessary for website operation – contract obligation (Art. 6(1)(b) GDPR)

During normal operations, the IT systems and software procedures used to run this website collect certain personal data, whose transmission is implicit in Internet communication protocols.
These data include IP addresses, domain names, URI/URL addresses of requested resources, time of request, and other parameters related to the user’s device and system.

These data are used to:

ensure correct operation of the website;
obtain anonymous, aggregated statistics on site usage;
prevent and investigate possible cyber incidents or abuse.

Retention: Navigation data are kept only as long as necessary for the purposes stated, unless required by judicial authorities.

b) Data voluntarily provided by the user

Legal basis: processing necessary to respond to user requests – contract obligation (Art. 6(1)(b) GDPR)

The optional and voluntary sending of messages to Universal Pack (via contact form or email) entails the acquisition of sender information necessary to reply, as well as any personal data included in the communication.

Retention: Such data are retained only for the time needed to process the request and subsequently anonymized for statistical purposes.

c) Cookies and tracking technologies

The website uses:

Technical cookies – necessary for navigation and functionality (Art. 6(1)(b) GDPR)
Analytical cookies (Google Analytics) – to obtain aggregate statistics on website usage, only with your consent (Art. 6(1)(a) GDPR)
Profiling cookies – used only with consent, for marketing and advertising purposes (if applicable)

Full details on cookie types, duration, and management are provided in the Cookie Policy available in the website footer.

2. SOCIAL MEDIA

The company manages institutional pages on LinkedIn and YouTube.
Personal data provided by users through comments, messages, or other interactions on these platforms are processed solely for communication and promotional purposes.
Users should refer to the privacy policies of the respective platforms for further details.

3. DATA RECIPIENTS

Data may be shared with third parties acting as Data Processors, including:

website hosting and maintenance providers;
digital communication and analytics services (e.g. Google LLC).

A complete list of data processors is available upon request at info@universalpack.it.
All processors operate under written agreements ensuring compliance with GDPR and UK GDPR.

4. TRANSFER OF DATA OUTSIDE THE UK OR EU

Data may be processed by third-party providers (such as Google LLC) located outside the UK or EU.
In such cases, data transfers are based on Standard Contractual Clauses (SCCs) or other approved safeguards to ensure adequate protection.

5. SECURITY MEASURES

Personal data are protected by appropriate technical and organizational measures ensuring confidentiality, integrity, and availability, in accordance with Article 32 of the GDPR.

6. RIGHTS OF DATA SUBJECTS

You have the right to:

access, correct, or delete your personal data;
restrict or object to processing;
request data portability;
withdraw consent at any time (without affecting prior lawful processing).

Requests can be sent to privacy@universalpack.it.
You may also lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or the Garante per la Protezione dei Dati Personali in Italy, depending on your location.

7. RIGHT TO COMPLAINT

If you believe your data are processed in breach of applicable laws, you can file a complaint with:

Information Commissioner’s Office (ICO) – https://ico.org.uk/make-a-complaint/

8. UPDATES

This Privacy Policy may be updated to reflect changes in legislation or website operations. The latest version is always available on this page.